Terms and Conditions


Terms & Conditions

SmartSecure Terms of Use

Terms & Conditions for use of this website

By accessing this Website, you agree to be bound by these terms and conditions of use.


1.1 The information contained in www.smartsecure.co.uk (the “Website”) may contain technical inaccuracies or typographical errors. All information made available from within this Website is provided “as is” for information purposes only and without warranty of any kind, either express or implied, including but not limited to, any warranties as to non-infringement, satisfactory quality or fitness for a particular purpose. Sizes and weights are approximate.

1.2 Carl F Groupco Limited of 130 Culley Court, Orton Southgate, Peterborough, Cambridgeshire, PE2 6WA, may make changes to the content of this Website at any time without notice.

1.3 Carl F Groupco Limited makes no representations as to the security, quality or propriety of any website which may be accessed through this Website. Connected websites accessed through this Website are independent websites which Carl F Groupco Limited does not exercise any control, whether financial, editorial or of any other kind and are not in any way endorsed by Carl F Groupco Limited.

1.4 Carl F Groupco Limited will not be liable to you for any direct, indirect, consequential, special or other damage resulting from the transmission from this Website to your computer systems of viruses, worms, Trojan horses or other destructive items, however caused, such damage to include, without limitation, loss of profits, interruption of business, loss of the whole or any part of a programme or any data howsoever stored whether saved on a computer system or otherwise.


2.1 All design, text and graphics displayed on this Website and the selection or arrangement thereof are the copyright of Carl F Groupco Limited. You are granted permission to electronically copy and print in hard copy portions of this Website for the sole purpose of your own personal development. Any use of materials on this Website (including but not limited to reproduction for purposes other than those noted above and modification, distribution or republication) without the prior written permission of Carl F Groupco Limited is strictly prohibited.


3.1 All trade-marks, product names, brand names, company names, titles, copyrights or logos cited herein are the trade-marks, trade names or copyrights of their respective owners. No permission is given by Carl F Groupco Limited in respect of the use of any such trade-marks, product names, brand names, company names, titles, copyrights or logos.


4.1 Carl F Groupco Limited is committed to ensuring that your privacy is protected.

4.2 Because of the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside of the European Economic Area as it passes between you and Carl F Groupco Limited. By submitting your information you consent to this transfer.


5.1 Whilst every effort is made by Carl F Groupco Limited to keep secure information submitted by you, you accept the risk that data transmitted electronically via this Website or otherwise may be intercepted before reaching its intended destination or accessed by unauthorised third parties and may be exploited unlawfully by such third parties. Carl F Groupco Limited does not assume responsibility for guarding against the acts of such third parties and shall not be liable for any direct, indirect, consequential, special or other damage resulting from third parties’ interception of or access to data of whatever nature including without limitation personal data transmitted by you electronically or otherwise.

Privacy Policy

Carl F Groupco Privacy Policy

This Privacy Policy Statement details the approach that Carl F Groupco Limited takes to ensure the use of personal information from, and related to, our customers.
At Carl F Groupco Limited we use information collected online to develop and enhance the services we offer to you and to help us build our business. We take privacy issues seriously and are open about the way data is collected and used. This policy outlines the principles that we follow.

What data is collected and how is it used?

When you visit a Carl F Groupco Limited website, the only data that we capture is that submitted via email, by submission of a feedback form, completion of an order form, or by completing an order online using the Barclays ePDQ facility on one of our transactional websites. Such data is maintained only for so long as necessary in order to fulfil your feedback request or order, in accordance with UK business law.

When you register for a service provided by Carl F Groupco Limited you may need to choose a user name and password for authentication purposes. For administration purposes, we will also require you name, address, telephone number and email address. This may be used to send you information about your account and any Carl F Groupco Limited promotions. You may elect not to receive such promotions.

Is my personal information disclosed to Third Parties?

No. Carl F Groupco Limited does not sell, trade, lease or rent your personal information to others. The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identifying information.

Is my personal information used for any other purposes?

From time to time Carl F Groupco Limited may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail and analysing data. Such agents have access to the personal information needed to perform their functions but may not use it for other purposes.

Our quality control department may contact you as part of our continuous quality development programme. Such calls will be made only to identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.

We may ask our market research partners to contact you by telephone as part of a survey of our services. You will be able to choose at the time whether or not you want to take part in any such survey.

If you use a Carl F Groupco Limited transactional or shopping service we will pass information necessary to complete your order to our payment partners, we do not store any credit card billing details this will be covered by our payment partner’s data protection policy.

How is personal privacy protected?

Carl F Groupco Limited is registered as a Data Controller with the Data Protection Registrar and uses up to date industry procedures to keep personal data as safe and secure as possible and to protect such data against loss, unauthorised disclosure or access. Please remember that you are responsible for protecting your password / user name and must not share or allow its disclosure to anyone.

Carl F Groupco Limited reserves the right to change this Privacy Policy and continued use of our services signifies your agreement to any changes. In the event of material changes you will be contacted by e-mail.